These Terms & Conditions (“Terms”) apply to all goods and services supplied by Surface Markings (“we”, “us”, “our”) to the customer (“you”, “your”). By accepting a quote or placing an order, you agree to be bound by these Terms.
· All quotes are valid for 30 days unless stated otherwise.
· An order is only confirmed once we accept it in writing (email included).
· Any changes or cancellations must be confirmed by us in writing.
· We will carry out services and supply goods as described in your quote or order confirmation, using reasonable skill and care.
· Installation dates are estimates. While we aim to meet them, delays outside our control may occur.
· Risk in goods passes to you on delivery. Ownership transfers only once full payment is received.
· Prices are as quoted or confirmed in writing. VAT and delivery charges apply where relevant.
· Payment is due within 28 days of invoice, unless otherwise agreed.
· We may request a deposit before work begins.
· Late payments may incur interest at 2% per month plus any reasonable recovery costs.
· Unless otherwise agreed with us in writing, there is a minimum order fee of £500 per statement of work.
· You agree to provide accurate information and ensure the site is ready, safe, and accessible.
· If access is restricted or the site isn’t prepared, we may reschedule or charge for wasted time.
· A responsible person should be available on-site during installation.
· Please inspect goods immediately on delivery and report any issues within 7 days.
· Faulty goods will be repaired or replaced at our discretion.
· If you are a consumer, you may cancel non-bespoke orders within 14 days of delivery, provided items are unused and returned in original condition. You cover return costs unless goods are faulty.
· We offer a 12-month warranty on workmanship and materials unless otherwise stated.
· This does not cover damage due to misuse, neglect, or unauthorised alterations.
· We are not liable for indirect, incidental, or consequential losses.
· Our maximum liability is limited to the total value of your order.
· Nothing in these Terms excludes liability for death or injury caused by our negligence.
· All rights to our designs, layouts, and materials remain our property unless agreed otherwise in writing.
· You may not copy or reproduce any part of our work without permission.
· We comply with UK GDPR and data protection laws. Your information is handled securely and used only for business and legal purposes.
· Both parties agree to keep any commercially sensitive or confidential information private unless required by law.
· Either party may terminate this agreement in writing if the other breaches these Terms and fails to remedy it within 14 days of notice.
· We are not liable for any failure or delay due to events beyond our control, including extreme weather, strikes, supply issues, or other force majeure events.
· These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the English courts.
If you have any questions about these Terms, please contact us at
Surface Markings
Ferruccio Cozzi, trading as Surface Markings
Address:
282 London Road
Wokingham, England, United Kingdom
Contact:
+447882753242